Customer Care & Policies
Clear answers. Transparent policies.
Support when you need it.
Privacy & Cookie Policy
How JackonLux Inc collects, uses, shares, and retains information when you browse or place an order.
Last updated: October 25, 2026
1. Information we collect
JackonLux Inc is the business responsible for personal information processed through this website. When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and the payment information needed to complete the transaction. Payment information is processed through encrypted payment gateways; we do not store full credit card numbers.
2. Cookies and similar technology
We use cookies and similar technologies to remember cart items, understand preferences, and compile aggregate site-traffic information so we can operate and improve the site. Cookies may include an anonymous unique identifier.
3. How information is shared
We share personal information with service providers that help us operate the store, process payments, fulfill orders, deliver shipments, measure site performance, and evaluate advertising campaign performance. Depending on the service, these providers may process identifiers, device information, browsing activity, or order details needed for their function. We do not sell personal information for monetary consideration. Our current cookie-consent configuration identifies advertising cookies for campaign measurement and has personalized advertising disabled. Depending on the services in use and applicable state law, certain disclosures of identifiers or browsing activity to third parties may be considered “sharing” even when no money changes hands. Non-essential cookies are subject to the consent and preference controls available on this site.
4. California and other state privacy requests
Depending on your state, you may have rights to request access to, correction of, deletion of, or portability of personal information, and to opt out of certain disclosures treated as “sharing” or targeted advertising. To submit a request, email support@jackonlux.com with the subject “Privacy Request.” You may also use the privacy choices available on our Cookie Policy & Opt-Out Preferences page to review cookie preferences or submit an applicable request. We review requests under applicable law.
5. Data retention
When you place an order, we retain order information for our records unless and until you ask us to delete it, subject to records we must keep for legal, tax, fraud-prevention, dispute, or operational purposes.
