We’re Here to Help
Questions about an order, delivery, returns, or choosing the right light? Tell us what you need and our support team will point you in the right direction.
For faster order support, include your order number and the email address used at checkout.
Talk to JackonLux
Phone
+1 929-233-9513
Business hours
Monday–Friday
9:00 AM–6:00 PM Eastern Time
Find the Fastest Way Forward
Use these shortcuts for common questions, or send us a message below.
Help Us Help You Faster
Order questions
Include your order number and checkout email.
Product support
Include the product name, model if available, and how you plan to use it.
Returns or damaged items
Describe the issue clearly. Our team may ask for photos after reviewing your message.
Wholesale inquiries
Tell us your company name, expected quantity, and delivery market.
We aim to respond during business hours. More complete information usually means a faster, more useful answer.
How Can We Help?
Choose the inquiry type and provide the details we need to investigate.
JackonLux Inc
700 LAVACA STE 1401
AUSTIN, TX 78701
United States
Looking for bulk orders?
Visit our wholesale page for project quantities and partner inquiries.
Need an Answer Right Away?
Our FAQ covers many common questions about products, delivery, returns, and ordering.