Shipping Info
Shipping Info
Total delivery time = processing time + shipping time.
Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
the cost of following conditions will be borne by the buyer:
(1)If the package meet customs clearance in the recipient’s country/region and produce taxes, it will be paid by the buyer.
(2)The buyer shall bear the expenses incurred due to the buyer's unilateral change of address.
(3)During the package transportation, the buyer shall bear the expenses incurred for cancellation, refuse or return package due to the buyer's personal reasons.
Additional Notes:
Local logistics deliver on business days (Mon. - Fri.).
Ensure your delivery address is accessible on workdays.
Keep your phone on, as carriers may contact you.
Some services may require a signature for delivery.
If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.